Frequently Asked Questions
Everything you need to know about your Canari athletic gear.
How do I determine the best size for my cycling apparel?
We provide a comprehensive size guide on each product page. Our gear is designed for an athletic fit; if you prefer a looser feel, we recommend sizing up.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-5 business days to arrive.
What is your return policy for performance gear?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain base layers cannot be returned once opened.
How should I care for my Canari technical fabrics?
To preserve the moisture-wicking properties, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
Are your products covered by a warranty?
All Canari products come with a one-year warranty against manufacturing defects. If you experience an issue with stitching or hardware, please contact our support team.